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Important information for your use of our website.

Introduction

Portland Insurance (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, and how we safeguard it. By using our website, you agree to the practices described in this policy.

Information We Collect

Personal Information

When you interact with our website, request a quote, or contact us, we may collect personal information including:

  • Name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Driver’s license information (for quoting purposes)
  • Insurance history
  • Property or vehicle information
  • Social Security Number

Website Usage Information

We may also collect technical information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Cookies or tracking data

How We Use Your Information

Information collected through our website may be used to:

  • Provide insurance quotes
  • Service or support existing policies
  • Communicate with you about insurance products or services
  • Respond to inquiries or requests
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations

Sharing of Information

We do not sell your personal information.

We may share information with:

  • Insurance carriers for quoting and underwriting
  • Technology service providers assisting with our operations
  • Government or regulatory agencies when required by law
  • Other parties when you provide consent

All partners and service providers are expected to maintain appropriate confidentiality and data security standards.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.

You may adjust your browser settings to refuse cookies, although some website functionality may be limited.

Data Security

We take reasonable steps to protect your information through safeguards including:

  • Secure website hosting
  • Restricted access to sensitive information
  • Data encryption where appropriate

Despite these precautions, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may include links to third-party websites, including insurance carriers or service providers. These websites operate independently and have their own privacy policies.

We encourage you to review their privacy policies when visiting those sites.

Children’s Privacy

Our website is not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Portland Insurance
Phone: 260-726-9345
Email: general@portins.com

Terms of Use

Acceptance of Terms

By accessing or using the Portland Insurance website, you agree to be bound by these Terms of Use and all applicable laws and regulations.

If you do not agree with these terms, you should not use this website.

Website Content

The information provided on this website is intended for general informational purposes regarding insurance products and services offered by Portland Insurance.

Content on this website may be changed or updated without notice.

No Guarantee of Coverage

Information on this website does not constitute an offer to bind insurance coverage.
Insurance coverage is subject to:

  • Application review
  • Underwriting approval
  • Policy terms and conditions issued by the insurance carrier

Intellectual Property

All content on this website, including text, logos, graphics, and design elements, is the property of Portland Insurance unless otherwise stated.

You may not reproduce, distribute, or use website content without prior written permission.

Limitation of Liability

Portland Insurance is not liable for any damages arising from the use or inability to use this website or the information provided on it.

Governing Law

These Terms of Use are governed by the laws of the State of Indiana.

Website Disclaimer

Insurance Information Disclaimer

The information provided on this website is for general informational purposes only and should not be considered insurance advice.

Coverage descriptions are summaries only. Actual coverage is determined by the terms, conditions, exclusions, and endorsements contained in the insurance policy issued by the insurance carrier.

No Coverage Binding

Insurance coverage cannot be bound or changed via this website, email, or voicemail.

Coverage can only be bound by speaking directly with a licensed representative of Portland Insurance and receiving written confirmation of coverage.

Accuracy of Information

While we strive to keep the information on this website accurate and up to date, Portland Insurance makes no warranties regarding the completeness, reliability, or accuracy of the information provided.

External Links Disclaimer

Our website may contain links to third-party websites. Portland Insurance does not control or guarantee the accuracy of information on these external sites.

Text Messaging Program

This is a Text Message program where policyholders and claimants may receive text message updates on claims and any other relevant notifications to their policy or interactions with us. Although message rates may vary, you can typically expect to receive around 2 messages/month. Messages can be SMS/MMS and can include some marketing content. By being opted-in to this program, you are providing your express consent for Portland Insurance to contact you at the phone number you provided by telephone, which may include artificial text messages delivered via automated technology. Consent is not required to make a purchase. You can cancel the text message service at any time. Just reply “STOP” to the phone number you receive the text messages on. After you send the text message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us to the phone number you texted back from. If you want to join again, just sign up as you did the first time, and we will start sending text messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at general@portins.com. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequencies may vary but you will receive roughly 2 messages/month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Text Messaging (SMS) / Mobile Privacy

When you provide your phone number and opt in to receive text messages, we collect and use that phone number to send you communications related to your account and our services. Message frequency varies. Message and data rates may apply.

We do not share or sell your mobile phone number or any personal information to third parties for marketing purposes.

You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us at 260-726-9345.

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115 East Main Street
Portland, IN 47371

 

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