Stories from our clients that speak for themselves.

When we first switched over to Kyle he was phenomenal. Quick to answer questions and respond. Anytime we wanted to add something new or moved he was so quick and responsive. Great insurance company if you never need to use insurance.

Then when he had a possible claim, he was nowhere to be found. Every time we called his office with questions he was “busy” or out of the office. When we had a flood in our basement we found out just how cheap our insurance was. The restoration companies we spoke with were appalled with how low our coverage was.

Make sure you understand your policies. Don’t take the agent word. Read every document. There is a reason the home owners insurance is SO cheap. When switching to a new insurance agency be prepared to show lots of documentation that you did indeed have car insurance because this company doesn’t report to the BMV so it will look like you’ve been uninsured for the past 7 years giving you a massively high rate.

Kyle Champ is the best! We lost our home and all of our contents to a gas explosion in November 2021. My husband was seriously injured in the explosion. I called Kyle while my husband was being care flighted and he said "take care of your husband, I'll take care of your home". Within 24 hours the adjuster called me and said he was finishing our claim and our check for our total loss would be in the mail at the end of the week. He made hotel arrangements for when my husband was released from the hospital and then made arrangements to have a mobile home set at our property until our new home is built. Our check arrived as promised right on time! I can't brag on Kyle and his team enough. Knowing that Kyle was taking care our home claim, meant we could focus on my husband's recovery first. That peace of mind is invaluable and very hard to find today with the big company's where it hard to even reach a human voice. Kyle made sure we were taken care of, had a place to live, and that our lives weren't destroyed with our home. I'm so thankful that we made the call to Kyle a couple of years ago and switched our insurance! It took me two weeks and a ton of phone calls just to cancel our policy with our old insurance company. I can only imagine the headache we would still be going through trying to file a claim with them when it was so difficult to just cancel their policy! Kyle was there for my husband and I for the weeks following making sure we were comfortable and had everything we needed. Do yourself and your family a favor and call Kyle and get a quote. Trust me when I say you get what you pay for with insurance. Having a local hometown caring agent is worth way more than the $2.00 you might save with the other guys. Thank you, Kyle, for everything you have done for Rich and I and always being so kind and patient with our questions and concerns. We will forever be grateful for you for taking care of us when we needed it and for making sure we had a home to come home to!

It's been over 10 years since our last insurance review, so we asked Kyle to review our auto insurance and check for a better deal on the same coverage. Today we looked at what he had to offer. We're thrilled to note that he found us the same coverage AND added roadside assistance for $400.00 less per year than we had been paying. Thanks a lot Kyle.

Kyle has been very helpful at Portland Insurance Agency. Him and his team have been able to shop multiple large name insurance providers to get me the appropriate coverage at the best rate for my home and business needs. I have been with them since I purchased my first car and they have always been fast to respond to any question I have or any claim that is filed. If you are not already covered by Portland Insurance contact them today!

Over the past five years, Kyle Champ has gone above and beyond to provide my wife and I with outstanding service and dependability. Portland Insurance has provided me with quality auto, renter's, and life insurance. Multiple auto claims were both handled in a speedy manner. I now live over an hour and a half away from Portland but still trust Portland Insurance to take care of my insurance needs. Not only do I have the most affordable rates I can find, but I know that we are well covered.